This action-packed convention not solely gave a glimpse into the way forward for Salesforce, but additionally enabled AppExchange Companions like Accounting Seed to realize trade insights and join with the Salesforce Group in a private method. Based mostly on conversations with clients and prospects, data found in Salesforce-led periods, and conferences with companions, we’ve put collectively the highest 5 takeaways from Dreamforce 2022 that you just’ll need to make notice of as you propose for achievement in 2023
1. New Salesforce Expertise Permits Customized Experiences
Throughout the principle keynote on day certainly one of Dreamforce, titled “The Nice Reunion,” Founder and Co-CEO, Marc Benioff, and Co-CEO, Bret Taylor, shared information on new Salesforce know-how that’s now obtainable and perception on what’s coming down the pike, together with:
- Salesforce Genie: Expertise that allows extremely personalised and customised buyer experiences in real-time.
- Slack Upgrades: Not too long ago launched ‘Slack Canvas’ and ‘Huddles Coworking’ present extra alternatives to seize and share knowledge in Slack and additional improvements to video chats.
- Salesforce Circulate: Circulate Builder runs almost 44 billion move automations each single day, saving companies money and time.
These updates and added applied sciences allow Salesforce customers to create processes to help their distinctive enterprise fashions, which in flip provides extra time and house to give attention to buyer success. For extra data on Salesforce know-how updates from Dreamforce, go to our mates at Salesforce Ben.
2. Sustainability Stays a Essential A part of Salesforce’s Values
Environmental safety and preservation had been felt in each nook at Dreamforce. Through the opening video of the principle keynote, it was clear that caring for the setting and restoring it will proceed to be a prime precedence for Salesforce. For instance, Salesforce is scaling up the Ocean Analysis Program and continues their efforts within the “Nice Reforestation,” the place the corporate will shield endangered whales, cease plastic air pollution, and restore and develop 1 trillion bushes by 2023.
Salesforce continues to convey improvements to the Internet Zero Cloud and Market, providing companies a method to monitor their sustainability efforts and automate associated processes.
3. Native Apps are Key to Enterprise Productiveness
Every year, Salesforce presents the concept of a “one platform” enterprise mannequin and encourages corporations of all sizes to run their enterprise on the Salesforce Platform for a single supply of fact. Native Salesforce functions (options constructed on the Power.com Platform) are a key a part of the “one platform” mannequin and proceed to realize reputation amongst a wide range of enterprise sorts and sizes. Absolutely native options like Formstack, TaskRay, and Accounting Seed are top-rated on the Salesforce AppExchange and inside the Salesforce Group and help a variety of enterprise from knowledge assortment and job administration to finish accounting software program.
In accordance with The State of Salesforce 2022-23 research by IBM launched at Dreamforce, surveyed clients utilizing the Salesforce Platform to streamline their workflows have seen a 60% improve in worker satisfaction, 52% improve in actionable enterprise insights, and have lowered enterprise prices by 65%. Native Salesforce functions are additional permitting customers to faucet into the facility of the Salesforce Platform and improve productiveness and innovation. In truth, Accounting Seed customers have seen outcomes resembling a 40% improve in income, 80% improve in accounting course of effectivity, and 15% discount within the accounting life cycle.
Uncover the Salesforce Native apps obtainable to you on the Salesforce AppExchange.
4. Customized Reporting is a Necessity for All Enterprise Sizes
Going into Dreamforce, the Accounting Seed staff was eager to find the highest priorities companies have for 2023. Based mostly on conversations we had with present clients, prospects, and basic Salesforce customers, the need for customized reporting got here to the floor typically.
As Salesforce continues to create applied sciences like Salesforce Genie for custom-made buyer experiences, companies are discovering themselves in want of extra customized reporting for administration and monetary experiences. From customized calculations on sure rows and columns to comparative experiences towards present clients and improve alternatives, companies are in search of extra customization annually, and Salesforce options like Accounting Seed are stepping as much as meet their wants. For extra data on customized experiences, take a look at these articles:
5. Extra and Extra Companies need Accounting on Salesforce
We’re seeing extra enterprise in ‘development mode’ which have outgrown their present processes and may’t deal with the handbook processing and duplicate knowledge that happens utilizing siloed enterprise programs. 25% of the businesses that the Accounting Seed staff spoke to throughout Dreamforce had been already feeling the ache of disparate enterprise programs and in search of a method to join accounting and CRM knowledge collectively. Every year, extra corporations need to drop sync instruments and paper pushing for options which might be on one platform (see level #3).
A completely related enterprise allows corporations to:
- Save time on administrative duties.
- Eradicate errors brought on by handbook entry.
- Precisely document income.
- Ship customized expertise to their goal market.
Because the top-rated, absolutely native accounting answer on Salesforce, Accounting Seed delivers a totally related enterprise with out the necessity for third get together connectors or sync instruments. Discuss to our staff immediately to study extra.
Dreamforce 2022 was a formidable occasion bringing the newest applied sciences to life once more, reside and in individual.’ We hope you walked away energized with new concepts to help your enterprise. We’ll see you in ’23
